AI Disclaimer

Askstant provides AI-powered tools designed to help businesses respond faster, capture customer information, summarize conversations, and automate certain communication workflows. While AI can be helpful, it is not perfect and may produce inaccurate, incomplete, outdated, or unexpected responses.

Responses generated by Askstant may be created in whole or in part using artificial intelligence. AI-generated responses should not be treated as guaranteed, complete, or error-free.

• AI responses may contain inaccuracies
• AI may misunderstand customer intent
• AI may provide incomplete information
• AI may generate responses that require human review
• AI performance may depend on business configuration and provided information

Businesses using Askstant are responsible for configuring their account, reviewing AI behavior, monitoring customer interactions, and ensuring that responses align with their business policies, services, pricing, availability, and legal obligations.

• Review business settings and instructions
• Keep services, pricing, hours, and contact information accurate
• Monitor conversations and lead routing
• Review AI-generated summaries and classifications
• Ensure compliance with applicable laws and industry rules

Askstant is designed to improve customer communication and lead handling, but we do not guarantee specific business outcomes.

• We do not guarantee increased revenue
• We do not guarantee customer conversion
• We do not guarantee response accuracy
• We do not guarantee technician availability or scheduling outcomes
• We do not guarantee uninterrupted service

Askstant is not an emergency response service and should not be relied upon for life-threatening, hazardous, medical, legal, financial, or safety-critical situations. Businesses should configure escalation rules and monitor urgent conversations appropriately.

• Do not rely on AI for emergency decisions
• Do not use AI as a substitute for professional judgment
• Urgent requests should be reviewed by qualified personnel
• Safety-related conversations may require immediate human follow-up

If Askstant voice features are enabled, callers may interact with an AI-powered assistant. Businesses are responsible for complying with applicable disclosure, recording, consent, telecommunications, and privacy requirements.

• Disclose AI use where required
• Obtain call recording consent where applicable
• Follow telemarketing and communication laws
• Do not use voice AI for deceptive impersonation
• Keep call scripts and business rules accurate

Askstant is intended to support business communication, not replace human oversight. Businesses should review important conversations, configure escalation paths, and ensure staff can intervene when needed.

Askstant may integrate with third-party services such as messaging providers, voice providers, email systems, analytics tools, CRM systems, or scheduling platforms. AI functionality and communication delivery may depend on those third-party services.

AI models, features, workflows, and system behavior may change over time as Askstant improves the platform. We may update this disclaimer as our services evolve.